EXPENSE MANAGEMENT
Clearer oversight. Smarter spending.
From invoice audits to contract reviews, we’ll handle it: billing accuracy, vendor coordination, mobile oversight, and more. That way, you stay organized, informed, and in control.
SPENDING STREAMLINED
What is Telecom Expense Management?
Telecom Expense Management (TEM) is a structured approach to overseeing telecom costs, assets, and services. It helps organizations manage everything from billing and usage to contracts and mobile devices so they can reduce waste, improve visibility, and make smarter decisions.
At HWC, we specialize in Telecom Expense Management services that simplify the complex—from telecom audits and rate benchmarking to asset tracking and contract oversight.
Our experienced telecom consultants work with nonprofits, schools, government agencies, and businesses across the country to optimize telecom infrastructure and spending.
We bring strategy, clarity, and a hands-on approach so your team can focus on your mission, not managing telecom chaos.
Make Sense of Your Telecom Spending
Clarity around costs, expert analysis, and ongoing support to reduce waste, optimize contracts, and streamline telecom spending. Here are just a few of the ways we help organizations take control of telecom costs and operations:
1.
Invoice Management + Audits
We dig into your invoices line by line, resolving billing errors, recovering overcharges, and creating clear dashboards that map your spend. The result? Financial clarity and fewer surprises.
Invoice audits and cost recovery
Billing vs. contract reconciliation
Dispute resolution
Spending dashboards and cost allocation reports
INCLUDES
2.
Inventory + Asset Management
We create a real-time view of your telecom assets, from phones to circuits to services, so you know what’s in use, where it lives, and what it costs.
INCLUDES
Full asset inventory
Lifecycle and usage analysis
Real-time inventory tools
Services reconciliation
3.
Expense Alignment
We help align your expenses with how your organization actually works by analyzing usage, pinpointing gaps, and recommending smarter strategies. Cut the waste, keep what works.
Usage and cost breakdowns
Contract alignment checks
Cost savings and allocation reports
INCLUDES
4.
Rate Benchmarking
We compare your current rates to industry benchmarks to make sure you’re getting the best deal, then back it up with strategy. Competitive pricing without the guesswork.
Rate analysis and provider research
Optimized pricing proposals
Savings guarantee planning
INCLUDES
5.
Contract Management
We audit and manage telecom contracts to keep you compliant, consolidated, and ready for renewal. No buried terms, and no missed deadlines.
INCLUDES
Contract audits and vendor reviews
Renewal and expiration tracking
Negotiation strategy and repository setup
6.
Mobile Expense Management
We evaluate mobile plans, audit devices, and help set policies that balance cost, security, and flexibility—especially for hybrid and field teams.
Plan and contract reviews
Device audits and usage tracking
BYOD policy, audit and development
INCLUDES
Case Study: An Inside Look at Smarter Telecom Management
Telecom spending adds up, especially with multiple locations, providers, and contracts. We help organizations regain control by uncovering hidden costs and eliminating waste without compromising service. This case study shows what’s possible with the right visibility and strategy.
THE PROBLEM
Limited Visibility Across Services
Santa Catalina School, a private school in Monterey, California, had a telecommunications infrastructure that included redundant PRI lines and inactive landlines. Their fire alarm system still relied on legacy POTS lines, and their VoIP system needed reconfiguration to account for under-used lines and licenses.
OUR SOLuTION
Smart Audit, Smarter Reinvestment
We eliminated unused services, helped fine-tune their VoIP system, and worked with their fire alarm provider to migrate their fire alarm systems from landlines to a cellular solution. As a result, the school benefited from an annual savings of $40k, an 83% improvement from their environments previous configuration.
Ready to
take control?
Let’s talk about your telecom expenses, and how we can reduce waste through smarter, more strategic optimization.
Need a service not listed here? Reach out, we’re happy to talk through what you need.
